Secretariat
Kumasi · Ashanti
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About the job
Secretariat Company: KOB Fashion Location: Ashtown, Kumasi, Ghana Employment Type: Full-Time Company Profile KOB Fashion is a growing fashion-focused company committed to delivering quality products and creating a professional and customer-friendly experience. The company values creativity, professionalism, teamwork, attention to detail, and excellent service. As the company continues to grow, KOB Fashion is seeking an organised, confident, and proactive Secretariat professional to support its daily administrative and office operations. Job Summary The Secretariat will provide efficient administrative and coordination support to management and the wider team. The successful candidate will manage correspondence, organise schedules and meetings, maintain records, welcome visitors, and ensure the smooth flow of information within the organisation. The ideal candidate will demonstrate excellent communication skills, strong attention to detail, discretion, and the ability to manage multiple responsibilities in a fast-paced environment. Key Responsibilities Manage daily administrative and secretarial activities to support smooth office operations. Receive, screen, and direct phone calls, messages, emails, and other correspondence. Welcome visitors, clients, suppliers, and business partners in a professional and courteous manner. Manage appointments, calendars, meetings, and schedules for management. Prepare meeting agendas, minutes, correspondence, reports, and other documents as required. Maintain accurate and well-organised physical and electronic records. Handle confidential information with discretion and professionalism. Draft, type, format, and proofread letters, reports, memos, and other official documents. Coordinate internal and external meetings and ensure that relevant information reaches participants on time. Monitor incoming and outgoing correspondence and ensure timely follow-up. Maintain office supplies and coordinate requests for stationery and other administrative resources. Support management with travel arrangements, appointments, events, and other administrative requirements. Follow up on assigned tasks and ensure that deadlines are met. Liaise professionally with clients, suppliers, staff, and other stakeholders. Support basic administrative and financial documentation where required. Maintain an efficient filing and document-management system. Assist with customer enquiries and direct requests to the appropriate department or person. Prepare routine administrative reports and updates for management. Help maintain a welcoming, organised, and professional office environment. Perform other administrative duties assigned by management. Qualifications and Experience HND, diploma, or bachelor’s degree in Secretarial Studies, Business Administration, Office Administration, Management, or a related field. Minimum of 2 years’ relevant experience in secretarial, administrative, reception, or office-support work. Excellent written and verbal communication skills. Strong proficiency in Microsoft Word, Excel, PowerPoint, email, and other office applications. Excellent organisational and time-management skills. Strong attention to detail and accuracy. Ability to handle confidential information responsibly. Professional, presentable, and courteous manner. Strong interpersonal and customer-service skills. Ability to manage multiple tasks and meet deadlines. Proactive approach to work with minimal supervision. Strong problem-solving and follow-up skills. Previous experience in a fashion, retail, creative, or customer-focused environment is an advantage. Key Competencies Administrative coordination Communication Organisation and planning Time management Attention to detail Confidentiality and discretion Customer service Professionalism Teamwork Initiative and reliability Problem-solving Microsoft Office proficiency What We Offer A welcoming and professional working environment. An opportunity to develop administrative and professional skills within a growing fashion business. A collaborative workplace that values creativity, teamwork, and professionalism. Opportunities for learning and career development. A role that provides meaningful interaction with management, customers, and business stakeholders. How to Apply Apply online by clicking on the Application button. Application Deadline: 9 October 2026
