Client Care Rep

About the job

Job Vacancy For Client Care Rep JOB DESCRIPTION • Answering customer enquiries and providing information about products or services • Resolving customer complaints and issues in a timely and effective manner • Assisting customers with placing orders and making returns • Maintaining customer records and updating account information • Processing transactions and handling payment issues • Providing technical support and troubleshooting assistance • Making outbound calls to follow up with customers or to upsell products or services • Assisting with the creation and implementation of customer service policies and procedures • Monitoring customer satisfaction and tracking trends in customer feedback • Participating in ongoing training and professional development to stay up-to-date on company products, services, and policies QUALIFICATION AND EXPERIENCE • 2 years customer support experience or experience as a Client Service Representative • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • HND or degree Location: Accra How To Apply For The Job All C.V. ‘s should be sent via: multirexindustries@gmail.com indicating the position as the subject of the e- mail. Closing Date: 25 October, 2026