Barista

About the job

Barista Company: River Have Location: East Legon, Accra, Ghana Employment Type: Full-Time Company Profile River Have is a customer-focused hospitality establishment committed to creating a warm, welcoming, and memorable experience for every guest. The business values quality, consistency, professionalism, teamwork, and exceptional customer service. River Have is seeking an enthusiastic, skilled, and service-oriented Barista to join its team in East Legon. The successful candidate will contribute to a vibrant environment by preparing high-quality beverages, engaging positively with customers, maintaining excellent hygiene standards, and supporting the smooth operation of the beverage service area. Job Summary The Barista will prepare and serve a wide range of hot and cold beverages while delivering friendly, efficient, and professional customer service. The successful candidate will operate coffee and beverage equipment, maintain product quality, manage stock, keep the workstation clean and organised, and support the team in meeting service and sales standards. You will also use your supervisory experience to guide colleagues and maintain high standards during daily operations. Key Responsibilities Prepare and serve high-quality coffee, tea, specialty beverages, juices, smoothies, and other drinks according to established recipes and standards. Operate espresso machines, grinders, blenders, coffee brewers, and other beverage equipment safely and efficiently. Grind and prepare coffee beans according to beverage requirements and quality standards. Maintain consistency in beverage taste, presentation, temperature, and portion size. Welcome customers warmly and create a positive and memorable service experience. Take customer orders accurately and process them promptly. Explain beverage options, ingredients, flavours, and preparation methods to customers when required. Recommend beverages and complementary products based on customer preferences. Handle customer requests, feedback, and complaints professionally. Process cash, card, mobile money, and other approved payment transactions accurately. Maintain accurate sales and transaction records. Keep the bar and beverage preparation area clean, organised, and well stocked. Follow strict food safety, hygiene, sanitation, and workplace safety procedures. Clean and maintain coffee machines, grinders, blenders, refrigerators, utensils, and other equipment regularly. Conduct routine checks to ensure beverage equipment remains clean, safe, and fully functional. Monitor coffee, milk, syrups, fruits, cups, packaging, and other beverage supplies. Maintain accurate stock levels and notify management when supplies require replenishment. Support stock counts and help minimise waste, spoilage, and unnecessary product loss. Follow approved recipes, preparation procedures, portion controls, and presentation standards. Maintain knowledge of the menu, products, prices, promotions, and seasonal offerings. Support the introduction and promotion of new beverages and products. Assist with opening and closing procedures for the beverage service area. Monitor service flow during busy periods and help the team maintain efficient turnaround times. Guide and support junior baristas and other team members during daily operations. Allocate tasks and support team coordination when acting in a supervisory capacity. Coach team members on beverage preparation, customer service, hygiene, and equipment handling. Monitor team performance and communicate operational concerns to management. Ensure the team consistently follows company procedures and service standards. Identify operational challenges and recommend practical improvements. Support special events, promotions, private functions, and other beverage-service activities. Perform other duties assigned by management. Qualifications & Experience HND, diploma, certificate, or relevant qualification in Hospitality, Food and Beverage Management, Catering, or a related field. Minimum of 2 years’ supervisory experience, preferably in a café, restaurant, hotel, lounge, bakery, or other hospitality environment. Proven experience working as a barista or in a professional beverage-service environment. Strong knowledge of coffee preparation, espresso extraction, milk steaming, and beverage presentation. Experience operating and maintaining professional coffee and beverage equipment. Strong understanding of food safety, hygiene, sanitation, and safe food-handling practices. Experience managing stock, controlling waste, and maintaining product quality. Previous experience training or supervising junior staff is an advantage. Basic knowledge of point-of-sale systems and cash handling. Barista certification or professional beverage-training certification is an advantage. Key Competencies Coffee and beverage preparation Customer service Team supervision Beverage presentation Product knowledge Cash handling Stock control Food safety and hygiene Equipment operation and maintenance Communication Teamwork Problem-solving Attention to detail Time management Personal Attributes The successful candidate will be: Friendly, welcoming, and customer-focused. Passionate about coffee, beverages, and hospitality. Professional and well presented. Energetic and comfortable working in a fast-paced environment. Reliable, punctual, and responsible. Detail-oriented and committed to quality. Calm and organised during busy service periods. Confident in guiding and supporting team members. Proactive and willing to take initiative. Honest and trustworthy when handling cash, stock, and customer information. What We Offer A warm, welcoming, and professional hospitality environment. The opportunity to develop your expertise in coffee and beverage service. Opportunities to strengthen your leadership and supervisory skills. A collaborative workplace that values quality, teamwork, and excellent customer service. Opportunities for professional growth and development. The chance to contribute to a growing customer-focused hospitality brand. How to Apply Apply online by clicking on the Application button. Application Deadline: 24 October 2026